Firing a 17-year employee for stopping a repeat shoplifter proves retailers have completely abandoned frontline workers to fend for themselves. Shoplifting is surging — up 5% in England and Wales — yet stores cut security and punish staff who act. Britain's high streets are collapsing into lawlessness while bosses hide behind liability policies instead of fixing the actual problem. These problems wouldn't exist if the police enforced the law and corporations protected their staff.
Waitrose's policy exists because its workers have been hospitalized confronting shoplifters in the past, and they know that no Easter egg is worth a life. Smith himself admitted regret, saying he punched himself, asking why he acted. Despite a decades-long drop in crime across England and Wales, politicians cherry-pick isolated incidents and condemn common-sense store policies, stoking outrage to manufacture panic and push punitive agendas.
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