Uber Eats to pay millions for listing Chicago restaurants without consent
TechCrunchNov 25, 2022
The Facts
On Monday, Uber agreed to a $10M settlement with Chicago following an investigation that found the company had listed restaurants on its food delivery apps, Uber Eats and Postmates, without their knowledge and violated the city's fee cap.
According to the city’s lawyers, more than $5M will pay for damages to the affected restaurants, while $1.5 will reimburse the city for its two-year investigation.
The Spin
Establishment-critical narrative
Uber always seems to be engulfed in some sort of scandal, and this latest settlement proves its practice of prioritizing growth over ethics. From mistreating its employees to scamming restaurants, it seems the company may be financially prosperous, but it's morally bankrupt. More needs to be done to keep Uber and companies like it in check.
Pro-establishment narrative
Apps like Uber Eats can be extremely helpful to restaurants that want to connect with customers who might otherwise be unreachable. Unfortunately, sometimes the company gets too aggressive. But in this case, as in others, it has made financial amends, and hopefully, they’ll be able to continue a fruitful relationship with the restaurant business.
