Pennsylvania Sues Character.AI for Practicing Medicine

Published MAY 6

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Above: Josh Shapiro, governor of Pennsylvania, speaks at the White House in Washington, D.C., on Jan. 16. Image credit: Valerie Plesch/Bloomberg/Getty Images

The Spin

Character.AI crossed a serious line by letting a chatbot falsely claim to be a licensed Pennsylvania psychiatrist — complete with a fake license number. Vulnerable people, including kids, are being misled into thinking they're getting real medical advice from a credentialed professional. Pennsylvania is right to sue and shut this down before more harm is done.

Office of the Governor of Pennsylvania on Facebook

Pennsylvania Governor's Office Rapid Response on X City & State Pennsylvania

Character.AI's platform is built for entertainment and creative roleplay — not medical consultations. Every chat already carries prominent disclaimers telling users that characters are fictional and that nothing said should be treated as professional advice. Suing a creative platform for user-generated roleplay characters misrepresents what the product actually is and does.

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