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PolyAI raises $86M to transform how enterprises talk to their customers

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London-Based PolyAI Secures $86M Funding In Series D Round

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PolyAI raises $86M

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PolyAI raises $86m Series D: Voice AI from sci-fi to infrastructure

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PolyAI raises $86M to scale Human-Like Voice Agents for Enterprise Customer Service

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PolyAI Series D: $86M to Advance CX Automation in Large Enterprises

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Polyai Raises 86 Million As Fight To Answer Calls With Ai Heats Up

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How AI ruined voice assistants: losing the basics in the race for more

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Date of Artificial General Intelligence

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Agent Studio: The only voice-first omnichannel platform for conversational AI

Elon Musk

Rishi Sunak

Kamala Harris

Bill Gates

Andrew Ng

Yoshua Bengio

Fei-Fei Li

Demis Hassabis

Melanie Mitchell

Sam Altman

Dario Amodei

Geoffrey Hinton

Yann LeCun

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Connor Leahy

Eliezer Yudkowsky

Jaan Tallinn

Marc Andreessen

Eric Schmidt

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Claude Shannon

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There's a "wall of fear-mongering and doomerism" in the AI world right now.

"Worrying about AI today is like worrying about overpopulation on Mars."

Concerns that AI could pose a threat to humanity is "preposterously ridiculous."

Claiming AI poses an existential threat is "such an extreme" and risks "wip[ing] out some of its potential benefits."

"I'm more concerned about... the risks that are here and now [than the existential threat of AI]."

Current AI is "not anywhere close" to posing an existential threat but it could in the future.

AI is the "biggest existential threat" to humanity.

AGI's worst-case scenario would be "lights-out for all of us."

Powerful AI systems "taking control" pose an "existential threat."

AI has a "10 to 25 per cent" chance of destroying humanity.

"The most likely result of building a superhumanly smart AI... is that literally everyone on Earth will die."

Does AI Pose an Existential Threat to Humanity?

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Stuart Russell

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Cédric O

"AI may cause the most dramatic and sustained economic boom of all time."

AI will make the world "way wealthier" and lead to a "productivity boom."

AI is an "amplifier of human intelligence" and will help the economy thrive.

AI will enable "universal high income" in place of "universal basic income."

"AI may become the heart of future economic growth in the coming decades."

AI harms could include "disrupting economies."

AI could "disrupt job markets."

"AI and technological unemployment" are the "biggest problem we face" from an "economic point of view."

"The moment superintelligent AI emerges, the human economy will end."

Will AI Bring Economic Risks?

PolyAI, a London-based conversational AI startup founded in 2017 by Nikola Mrkšić, Shawn Wen and Pei-Hao Su at the University of Cambridge, raised $86 million in Series D funding co-led by Georgian, Hedosophia and Khosla Ventures, bringing total funding over $200 million.

PolyAI, a London-based conversational AI startup founded in 2017 by Nikola Mrkšić, Shawn Wen and Pei-Hao Su at the University of Cambridge, raised $86 million in Series D funding co-led by Georgian, Hedosophia and Khosla Ventures, bringing total funding over $200 million.

The funding round included participation from NVentures, the venture capital arm of NVIDIA, along with British Business Bank, Citi Ventures, Squarepoint Ventures, Sands Capital, Zendesk Ventures and Point72 Ventures, with the British Business Bank contributing £15 million.

The funding round included participation from NVentures, the venture capital arm of NVIDIA, along with British Business Bank, Citi Ventures, Squarepoint Ventures, Sands Capital, Zendesk Ventures and Point72 Ventures, with the British Business Bank contributing £15 million.

PolyAI serves over 100 enterprise customers with more than 2,000 live deployments across 45 languages in over 25 countries, including Marriott, Caesars Entertainment, FedEx, UniCredit, Foot Locker, Hilton and PG&E in sectors such as hospitality, logistics, financial services and retail.

PolyAI serves over 100 enterprise customers with more than 2,000 live deployments across 45 languages in over 25 countries, including Marriott, Caesars Entertainment, FedEx, UniCredit, Foot Locker, Hilton and PG&E in sectors such as hospitality, logistics, financial services and retail.

According to a Total Economic Impact study by Forrester, PolyAI customers achieve 391% return on investment with an average of $10.3 million in savings, and the company's AI agents perform work equivalent to 1,000 or more full-time employees at multiple enterprises.

According to a Total Economic Impact study by Forrester, PolyAI customers achieve 391% return on investment with an average of $10.3 million in savings, and the company's AI agents perform work equivalent to 1,000 or more full-time employees at multiple enterprises.

PolyAI's Agent Studio platform, launched in April 2025, combines proprietary speech recognition and dialogue models with tools for building voice-first conversational agents that can handle authentication, bookings, payments and complex multi-turn dialogues across different accents and languages.

PolyAI's Agent Studio platform, launched in April 2025, combines proprietary speech recognition and dialogue models with tools for building voice-first conversational agents that can handle authentication, bookings, payments and complex multi-turn dialogues across different accents and languages.

The company will use the funding to develop its proprietary technology and expand go-to-market efforts across North America and Europe, as UK AI companies raised £3.9 billion in 2025 compared to £1 billion across all of 2024, according to industry data.

The company will use the funding to develop its proprietary technology and expand go-to-market efforts across North America and Europe, as UK AI companies raised £3.9 billion in 2025 compared to £1 billion across all of 2024, according to industry data.

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PolyAI Raises $86M Series D, Surpasses $200M Total Funding

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PolyAI Raises $86M Series D, Surpasses $200M Total Funding

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The Controversies

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Li

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PolyAI Raises $86M Series D, Surpasses $200M Total Funding

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The Controversies

Andreessen

Ng

LeCun

Mitchell

Li

Bengio

Musk

Altman

Hinton

Amodei

Yudkowsky

Andreessen

Altman

LeCun

Musk

Bengio

Mitchell

Harris

Russell

Tallinn

Go Deeper

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